Our Location

21 Meikle Street, Marshalltown, Johannesburg

Kitchen Process

How Innofurn Kitchens Works - Complete Process Guide

How Innofurn Kitchens Works

From consultation to completion, we guide you through every step of your kitchen transformation

4-6 Weeks Delivery
12 Month Warranty
3D Design Planning
100% Custom Made

Our 8-Step Process

We've perfected our process to ensure every kitchen project is completed to the highest standards

1

Initial Inquiry

Contact us via WhatsApp, phone, or email to express your interest in a custom kitchen.

  • Send us photos of your current kitchen space
  • Provide approximate dimensions
  • Tell us if it's a new build or renovation
  • Let us know your location
2

Internal Review

Your details are forwarded to our specialized kitchen design team for assessment.

  • Kitchen team reviews your space and requirements
  • Initial design concepts discussed internally
  • Logistics and timeline assessed
  • Team provides feedback before proceeding
3

Consultation

Virtual or in-person consultation to discuss your vision and requirements.

  • Discuss kitchen style preferences
  • Choose color themes and finishes
  • Plan appliance requirements
  • Optional 3D design service (R1,500)
4

Custom Quotation

Detailed quotation tailored to your kitchen size, design choices, and location.

  • Pricing based on size and complexity
  • Finish options clearly outlined
  • Appliance costs included if required
  • Location-based logistics and fees
5

Deposit & Agreement

Deposit required to confirm your order and begin production.

  • 50-70% deposit required
  • Deposit confirms order and starts production
  • Terms and conditions explained
  • Design approval and final sign-off
6

Production & Manufacturing

Custom kitchen manufactured using premium materials and skilled craftsmanship.

  • 4-6 weeks production timeline
  • Premium quality materials
  • Regular progress updates
  • Quality control checks throughout
7

Professional Installation

Skilled installation team delivers and installs with precision.

  • Professional installation by skilled technicians
  • 20-40% balance payment before installation
  • Complete setup including connections
  • Quality checks and testing
8

Project Completion

Final walkthrough, sign-off, and handover with warranty coverage.

  • Complete walkthrough with installer
  • Final 10% payment upon completion
  • Installation Completion Form signed
  • 12-month workmanship warranty begins

Recent Success Story

See how we transformed a kitchen in Lesotho with our comprehensive renovation service

Lesotho Project Completed

Complete Kitchen Transformation

A full kitchen renovation project in Lesotho, showcasing our ability to deliver exceptional results across borders. This project demonstrates our commitment to quality craftsmanship and professional installation services.

Custom Design & Layout
Modern Finish Selection
Professional Installation
Cross-Border Delivery

"Every project we complete is a testament to our commitment to excellence. This Lesotho kitchen showcases what's possible when you combine quality materials, skilled craftsmanship, and dedicated service."

Mr. Inno - CEO, Innofurn

Payment Structure

Our flexible payment structure makes your dream kitchen affordable and manageable

Initial Deposit

Secure your order and begin production with our initial deposit requirement.

50-70% Deposit

Pre-Installation

Second payment due before our team arrives for professional installation.

20-40% Balance

Final Payment

Final payment upon project completion and customer satisfaction.

10% Final

Terms & Conditions

Clear, transparent terms to ensure both parties understand expectations

Order Policy

  • Kitchens are made to order – no refunds after production starts
  • All orders are manufactured after the deposit reflects
  • Design approval must be signed before production begins
  • Changes after design approval may incur additional charges

Timeline & Delays

  • Standard production time: 4-6 weeks from deposit date
  • Longer timelines for clients outside Gauteng or Lesotho
  • Delays in balance payment will delay installation
  • Material or appliance delays may affect timeline

Warranty Coverage

  • 12-month workmanship warranty included
  • Warranty starts once Installation Completion Form is signed
  • Covers manufacturing defects and installation issues
  • Normal wear and tear not covered

Design Rights

  • Designs and layout plans remain property of Innofurn Kitchens
  • 3D designs are exclusive to paying customers
  • Design concepts cannot be shared with competitors
  • Custom modifications are client-specific

Installation Terms

  • Installation fees may differ depending on province
  • Client must provide access to installation site
  • Basic plumbing and electrical connections included
  • Complex electrical work may require separate contractor

Client Responsibilities

  • Provide accurate measurements and site access
  • Ensure site is ready for installation
  • Complete walkthrough and sign-off required
  • Payment schedule must be followed

Ready to Transform Your Kitchen?

Get started today with a free consultation. Our expert team is ready to bring your dream kitchen to life.